- How does Oil on Canvas create these portraits?
- We combine traditional oil techniques with a proprietary robotic system that mimics real brushwork. You provide your photos, and our team creates a one-of-a-kind custom oil portrait.
- Why Oil on Canvas?
- Unlike many competitors who simply produce a flat image, our team creates real oil-on-canvas works. Our portraits are more artistic, more impactful, and more beautiful, delivering the in-person presence that a reproduction cannot match.
- How long does it take to receive my portrait?
- Because these are true oil on canvas works, each piece requires time to create and time to properly cure before it can travel safely. Please allow up to four weeks for delivery. If you really need your portrait sooner, email hello@oiloncanvas.com after placing your order and we'll do our best to help.
- Can I return the portrait once I receive it?
- Because each portrait is custom, once you approve your digital preview, returns and refunds are not available. But don't worry, you will have the opportunity during the preview approval process to provide notes to our artistic team.
- Can I request revisions?
- Yes. After you place your order, we'll send you a digital preview of your portrait. You can request adjustments before production begins. If you are still unsatisfied after the revised preview, we offer a full refund. Once the preview is approved, full returns are not available.
- Are the portraits framed?
- Yes. Your finished portrait arrives ready to hang in a simple black frame that works with any interior and is included with your order free of charge. The frame was chosen to complement the work without competing with it. If you'd like to reframe it alongside an existing collection, that's always an option, and our complimentary frame allows you to do so at your leisure.
- Is this suitable as a gift?
- Absolutely. Our portraits are meaningful for birthdays, holidays, memorials, and pet-related milestones. We also offer gift notes to make the experience extra special.
- Is this a good gift for someone whose pet has recently passed?
- Yes. Many people choose an Oil on Canvas portrait as a way to honor a beloved companion who is no longer physically present. A hand-painted portrait is a way to acknowledge the bond without needing many words. When given with care, it can become a deeply meaningful gesture of remembrance and love.
